Privacy Policy

This website is operated by Lora's Luck. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:

· who we are;

· how and why, we collect, store, use and share personal information. 

· your rights in relation to your personal information;

· how to contact us and supervisory authorities in the event that you have a complaint. 

Who we are?

Lora’s luck ('we' or 'us') collects, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation which applies across the EU and includes the UK. We are responsible as a 'controller' of that personal information for the purpose of those laws.

The personal information we collect and use.

· Personal information you provide us

We collect the following personal information that you provide to us:

1. name

2. Email address

3. skype ID

4. postal address

Some examples of when we collect this:

1. When you register an account.

2. Primary contact

3. when joining the forum

4. application for adoption 

5. purchasing for the webstore. 

· Personal Information you provide about third parties

if you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agree that you:

1. Shall consent on their behalf to the processing of their personal data.

2. shall receive any data protection notices on their behalf

How we use your personal information

We collect information about our users for the following purpose:

1. To arrange delivery of products from our webstore. 

2. when you apply to adopt a pup or dog/ offer to foster or donate.

Who your information may be shared with?

We may share your information with law enforcement agencies in connection with any investigation to prevent unlawful activity. 

We will not share your information with 3rd parties. 

Request personal information

The only time we will require personal information is when you purchase via our web store or wish to adopt, foster or donate. 

How long your personal information will be kept

We hold your personal information for the following:

1. Name and address will be held for six years following UK law guidelines. 

These periods are no longer than necessary in each case. 

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidently lost, use or accessed in any unauthorised way. We limit access to your personal information to those who have a genuine business and need to know. those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will also use technologies and organisations measures to keep your information secure. These may include the following:

SSL encryption for payments via PayPal and Stripe. 

User names and passwords for forums and Skype access. 

We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using this site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any person data that is transferred for you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below. 

Transfers of your information out of the EEA

We will not transfer your personal information outside of the EEA at any time. 

What rights do you have 

Under the General Data Protection Regulation, you have a number of rights free of charge. in summary those rights include:

· fair processing of information and transparency over how we use your personal information

· access to your personal information and certain other supplementary information that this Privacy Notice already addresses. 

· require us to correct any mistakes in your information that we may hold

· require the erasure of personal information concerning you in certain situations.

· receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data if needed to law enforcement and other agencies. 

· object at any time to the processing of personal information concerning you for direct marketing.

· object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you. 

· object in certain other situations to our continued processing of your personal information

· otherwise restrict our processing of your personal information in certain circumstances

· claim compensation for damages caused by breach of any data protection laws. 

for further information on each of these rights, including the circumstances in which they apply, see the Guidance from the UK information Commission (ICO) on individual's rights under General Data protection Regulations.

Changes to this privacy policy

This privacy policy was published on 1st Jan 2021 and was last updated 15th Jan 2021.

We may change this privacy policy from time to time. you should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes via email or directly on this page. 

Contacting us

If you have any questions about this policy of the information, we hold about you, please contact us by email: lorasqueries@outlook.com

acceptable use policy

 Lora’s Luck Acceptable Use Policy 

 Updated January 1st, 2021   

This Acceptable Use Policy (this “Policy”) describes prohibited uses of   

the web services offered by  Lora's Luck Black Animal Rescue and its affiliates, team and full members, elected Committee, Tristee(s) and/or Director(s) (the “Services”) 

 the website located at 

https://lorasluck.org  (the “Lora’s Luck Website” or “Lora’s Luck Live Forum”, an access point that will go live in 2021)   and our support. communication and promotional platforms via email, Facebook, Instgram, Twitter and Skype (the “Platforms”).  

The examples described in this Policy are not exhaustive. 

We may modify this Policy at any time by posting a revised version on the Lora’s Luck Site.

 By using the Services or accessing the Lora’s Luck Site. Or the Platforms, you agree to the latest version of this Policy and to all Lora’s Luck’s Terms and Conditions.

 If you violate the Policy or authorise or help others to do so, we may suspend or terminate your use of all services and suspend, even stop to adoption/foster.  

No Illegal, Harmful, or Offensive Use or Content 

 You may not use, or encourage, promote, facilitate or instruct others to use, the Services, Lora’s Luck Site or platforms for any illegal, harmful, fraudulent, infringing or offensive use, or to transmit, store, display, distribute or otherwise make available content that is illegal, harmful, fraudulent, infringing or offensive. 

Prohibited activities or content include:  Illegal, Harmful or Fraudulent Activities. Any activities that are illegal, that violate the rights of others, or that may be harmful to others, our operations or reputation, including disseminating, promoting or facilitating child pornography, offering or disseminating fraudulent goods, services, schemes, or promotions, make-money-fast schemes, ponzi and pyramid schemes, phishing, or pharming. Infringing Content. 

Content that infringes or misappropriates the intellectual property or proprietary rights of others. 

Our support chats, espeically, on Skype are fully moderated and full Data Protection applies- do not download or share any information, photos or videos that are not of your dog withut expess written permission of the Team Member and/or the adopter. 

Offensive Content. 

Content that is defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable, including content that constitutes child pornography, relates to bestiality, or depicts non-consensual sex acts. Harmful Content. Content or other computer technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including viruses, Trojan horses, worms, time bombs, or cancelbots. 

No Security Violations  

You may not use the Services to violate the security or integrity of any network, computer or communications system, software application, or network or computing device (each, a “System”). Prohibited activities include:  Unauthorized Access. Accessing or using any System without permission, including attempting to probe, scan, or test the vulnerability of a System or to breach any security or authentication measures used by a System. Interception. 

Monitoring of data or traffic on a System without permission. 

Falsification of Origin. 

Forging TCP-IP packet headers, e-mail headers, or any part of a message describing its origin or route. 

The legitimate use of aliases and anonymous remailers is not prohibited by this provision. No Network Abuse  You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them. 

Prohibited activities include:  Monitoring or Crawling. Monitoring or crawling of a System that impairs or disrupts the System being monitored or crawled. Denial of Service (DoS).

 Inundating a target with communications requests so the target either cannot respond to legitimate traffic or responds so slowly that it becomes ineffective. Intentional Interference. Interfering with the proper functioning of any System, including any deliberate attempt to overload a system by mail bombing, news bombing, broadcast attacks, or flooding techniques.

 Operation of Certain Network Services.

 Operating network services like open proxies, open mail relays, or open recursive domain name servers. Avoiding System Restrictions. 

Using manual or electronic means to avoid any use limitations placed on a System, such as access and storage restrictions. 

No E-Mail or Other Message Abuse  

You will not distribute, publish, send, or facilitate the sending of unsolicited mass e-mail or other messages, promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements. 

You will not alter or obscure mail headers, assume a sender’s identity or reply as a representative of Lora’s Luck without explicit written permission from the Trustees. 

You will not collect replies to messages sent on any Platforms or Services, as this would break Data Protection law. 

You will not abuse other users of our platforms in any fashion, in moderated group chats or in private message.   

Our Monitoring and Enforcement  

We reserve the right, but do not assume the obligation, to investigate any violation of this Policy or misuse of the Platforms, Services or Lora’s Luck Site. We may:  investigate violations of this Policy or misuse of the Services or Lora’s Luck Site; or remove, disable access to, or modify any content or resource that violates this Policy or any other agreement we have with you for use of the Services, Platforms or the Lora’s Luck Site.  We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. 

Our reporting may include disclosing appropriate customer information. 

We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Policy.  

Reporting of Violations of this Policy 

 If you become aware of any violation of this Policy, you will immediately notify us and provide us with assistance, as requested, to stop or remedy the violation. 

To report any violation of this Policy, please contact us and mark it FAO: Director, or FAO: Trustee, Lora’s Luck Dog Rescue.  

 Lora's Luck Black Animal Rescue ,  20-22 Wenlock Road, London, N1 7GU   

Company Number 12130277